Never Miss a Job · for plumbers, HVAC, electricians and trades
Stop losing jobs to voicemail.
Every missed call gets a text back in under a minute, and your customer can book a time by text. I set it up for you. You keep your number.
- No robot voice. A text from your company, in your words.
- About 90 minutes of your time to set up.
- If it hasn’t booked 5 jobs in 30 days, you pay no monthly fee.
Norwalk, CT · Serving Fairfield County and Westchester
You’re under a sink. The phone rings.
By the time you call back, they’ve hired the next company on the list.
What’s happening now
- Calls go to your cell or one person in the office.
- Voicemail gets returned at 6 PM, if at all.
- You have no idea how many calls you missed this week.
- Reviews only happen when someone remembers to ask.
What you’ve probably tried
- An answering service. Billed by the minute, and it still just takes a message.
- Another office hire. A salary to answer the phone.
- A big dispatch platform. Months to set up, a fee per person, and the crew won’t use it.
What changes
| Today | With Never Miss a Job |
|---|---|
| Voicemail, then a callback hours later | A text from you in under a minute, day or night |
| “I’ll call you back with a time” | They pick a time window by text and it’s on your calendar |
| No idea how many calls were missed | A Monday text: calls missed, replies sent, jobs booked |
| Reviews when someone remembers | A review request after every finished job |
How it works: Catch, Book, Prove
It only handles the calls nobody answered. Everything it says, you approved.
60-Second Text-Back
Every missed call gets a text from your company in under a minute. After hours and weekends too, with your emergency rules.
Book-by-Text
Customers choose from time windows you set, for the kinds of jobs you list. They get reminders the day before and the morning of. Anything else, you get an alert and take over.
Monday Scoreboard
One text every Monday morning: calls missed, replies sent, jobs booked. You see every week whether it’s earning its keep.
Your part: about 90 minutes
Free Missed-Call Check
On a 20-minute call we count your missed calls from the last week and work out what they cost, using your numbers.
Kickoff call
45 minutes. I arrive with your hours, services and service area already filled in. You correct it, and we set up your accounts together.
Approve by text
I write every message in your voice. Test messages arrive on your phone and you approve them.
Live
Missed calls start getting answered. At 30 days I tune it from the real conversations.
What you get, and what it costs
Values are what each part would cost at my normal rates.
Half to start, half when it’s live. Then $300 a month for monitoring, changes and your Monday Scoreboard.
Texting costs are billed to your own account at cost. Care plan has a 3-month minimum, then cancel any time.
Two guarantees, in writing
Live in 7 business days, or two months free
Your system is live within 7 business days of the phone carriers approving your business texting, or your first two months of care are free. I file the approval on our kickoff call.
5 booked jobs in 30 days, or no monthly fee
If it hasn’t booked at least 5 jobs from missed calls in its first 30 days, I keep tuning it at no charge and you pay no monthly fee until it does.
The results guarantee is for businesses that miss 10 or more calls a month. We check that together, free, before you buy. If you miss fewer, I’ll tell you it isn’t worth it.
Questions owners ask
Do I have to change my phone number?
No. You keep your number. Only calls nobody answers are sent to the system.
Will my customers know it’s automated?
The text says it’s from your company and reads the way you’d write it. You approve every message. If someone needs a person, you get an alert and take over.
What if it books a job I can’t do?
It only offers the time windows and job types you set. Anything else is handed to you.
I already use Jobber, Housecall Pro or ServiceTitan. Do I need this?
Keep what you have. This handles the calls nobody picked up. Tell me which system you use on the call and I’ll confirm how bookings reach your calendar.
How much of my time does setup take?
About 90 minutes: one 45-minute kickoff call, a few approvals by text, and a 30-minute check-in after a month.
What does the $300 a month cover?
Monitoring, changes to your messages and rules, and a Monday text showing calls missed, replies sent and jobs booked. Texting costs are billed to your own account at cost.
What if it doesn’t work?
If it hasn’t booked at least 5 jobs from missed calls in the first 30 days, I keep tuning it free and you pay no monthly fee until it does.
What if you go out of business?
It runs in accounts you own, and you get a written guide to every part of it. It keeps working without me.
Find out what voicemail is costing you
Twenty minutes. We count your missed calls from the last week and do the math with your numbers. If it’s not worth it for you, I’ll say so.
Get a free Missed-Call Check