Privacy Policy
Ground Up AI LLC (“Ground Up AI”, “we”, “us”) builds custom software and automations for small businesses. This policy explains what information we collect through groundupaihq.com, our booking page and our ads, how we use it, and the choices you have.
Information we collect
- Information you give us. When you fill in our contact form, book a call, reply to an ad or lead form, or email, call or text us, we receive what you provide: typically your name, email address, phone number, company name, what you are interested in and any message you write.
- Information from ad platforms. If you submit a lead form on Facebook, Instagram or Google, that platform sends us the details you entered in the form.
- Usage information. Like most websites, we collect basic information about visits, such as pages viewed, approximate location (city or region), device and browser type, and the site or ad that referred you. This is collected through cookies and similar technologies.
How we use it
- To reply to your enquiry and schedule and hold calls with you.
- To prepare proposals and deliver services you ask for.
- To understand how the site and our ads perform and to improve them.
- To show our ads to people who may be interested, and to measure the results.
- To keep business records and meet legal obligations.
We do not sell your personal information, and we do not share it with other companies for their own marketing.
Service providers we use
We share information only with companies that help us run the business, and only as needed for that purpose:
- Vercel hosts this website.
- Resend delivers contact-form messages to our inbox.
- Cal.com runs our booking page, and Google provides calendar, email and video meetings.
- Google Analytics and Google Ads measure site visits and ad results.
- Meta (Facebook and Instagram) runs our ads and lead forms, and the Meta Pixel on this site measures visits and enquiries that come from them.
These companies process information under their own privacy policies. We may also disclose information if the law requires it, or as part of a sale or transfer of the business.
Cookies and advertising
We and the providers above use cookies and similar technologies for analytics and advertising. You can block or delete cookies in your browser settings. You can also:
- opt out of Google Analytics with the Google Analytics opt-out add-on;
- manage Google ad personalisation at adssettings.google.com;
- manage Facebook and Instagram ad preferences in your Meta ad settings.
Emails, calls and texts
If you give us your contact details, we may contact you about your enquiry by email, phone or text. You can ask us to stop at any time by replying to the message or contacting us using the details below. Reply STOP to any text to opt out of texts. We do not share mobile numbers or text-messaging consent with third parties for their marketing.
How long we keep it
We keep enquiry and client information for as long as we need it to respond to you, provide services and keep business records, and then delete it or make it anonymous.
Your choices
You can ask us what personal information we hold about you, ask us to correct or delete it, or ask us to stop contacting you. Email us and we will respond within 30 days. Depending on where you live, you may have additional rights under your state’s privacy law.
Security
We use reasonable safeguards to protect the information we hold. No website or online service can be guaranteed completely secure.
Children
This site is for businesses. It is not directed at children under 13, and we do not knowingly collect their information.
Changes
If we change this policy, we will post the new version here and update the effective date.
Contact
Ground Up AI LLC · Norwalk, CT
Email: serge@groundupaihq.com
Phone: 603 502 0290